Returns and refunds

  • Changed your mind? 

    You can exercise the right of withdrawal within 14 days from receipt of the goods.

    The right of withdrawal is valid only if the products are in their original condition and comply with the original quantity requirements. It is therefore necessary that the products have not been used. Make sure the products are returned in the correct packaging.

    Please, send an e-mail to in order to receive guidelines where to send the products.

    Attach a copy of the order confirmation to the returned products. We will thus be able to handle the return and the repayment more quickly.

    Once the products have been checked and evaluated, we will proceed with the refund within 14 days.

    Returns of used cosmetics are not accepted.